SS
Samantha S
1 reviews | Active since Feb 2015
22 Jul 2018, 12:42
Rude much??!!
I have now just about had enough of the cashiers **** at pick n pay!! Not getting greeted is one thing but turning around and telling your friend that son has ****** the washing powder that was already rung up is anthor thing!! When i asked that the cahier NOZIPHO HUBLI check if she has rung up my dvd i was told - oh i dont know. So i asked to please check before i get accused of *****ing that too, i got attitude and a tongue clicking from BOTH cashier AND packer!!
Nice way of treating your customers!! Thank goodness Checkers is opening soon!!
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Pick n Pay's replyOfficial
22 Jul 2018, 15:38Good day Samantha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Ladysmith store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply22 Jul 2018, 15:38
Official
Good day Samantha,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Ladysmith store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,