SM
Susheila M
1 reviews | Active since Dec 2015
05 Feb 2020, 08:37
Rude MoneyMarket cashier
Yesterday morning (04/02/2020) at about 7.30am i went to the Pick n Pay at Workshop to buy an Amerex Bag because i needed to send a parcel. After purchasing at the Moneymarket i realised i didnt have a pen to write the address on my Amerex Bag, i asked the cashier if she could lend me her pen, she said shes using it. this wasnt the case as she was cashing. i asked her again, if she could lend me as i just needed to fill out the address, she very rudely and arrogantly told me "im busy, just go!" she then clicks her tongue. Pick n Pay, is this how you train your cashiers? All i needed was to borrow the pen for a few minutes. whats with this woman?
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Replies (3)SM
Susheila M's updateReviewer Update
06 Feb 2020, 14:00im still awaiting your reply Pick n Pay
SM
Susheila M's update06 Feb 2020, 14:00
Reviewer Update
im still awaiting your reply Pick n Pay
Pick n Pay's replyOfficial
06 Feb 2020, 14:40Hi Susheila,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply06 Feb 2020, 14:40
Official
Hi Susheila,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
SM
Susheila M's updateReviewer Update
10 Feb 2020, 15:08Pick n Pay.. dont think il be shopping by you again. your delayed response and lack of any interest and sympathy, leaves a very bitter taste. no phone call even to apologise.
SM
Susheila M's update10 Feb 2020, 15:08
Reviewer Update
Pick n Pay.. dont think il be shopping by you again. your delayed response and lack of any interest and sympathy, leaves a very bitter taste. no phone call even to apologise.