MM
Melanie M

1 reviews | Active since Jan 2017

19 Jan 2017, 14:19

Rude Manager swore and chased me out of the branch

<p>We went inside PnP Town Centre late afternoon, now my Nephew gave My son a very small toy to play with, but now no one saw that the toy fell out of his hand... We were standing still too look at someone and here this man came up to us just started shouting at my nephew telling him you don’t ever come in this shop and take things of the shelve to play with... and let it fall on the floor who do u think you are. Shocked at this Managers response i looked at my nephew .</p> <p>All of a sudden this man jump to us,,,, and u that the parents is supposed to look at what ur kids are doing and told us to GET OUT OF HIS Shop,, if you can’t afford the stuff just get out and don’t touch anything as you leave Screaming as the hole shop came to a complete stop EVERYONE now looking at us</p> <p> </p> <p>We starting arguing in the shop, he was so rude with us, even with my dad ... I was informed his the owner of that Pick N Pay or the manager . So i asked his name, cause everyone looked at us, the way he went on and it’s a Muslim guy his name is Ismail and he refuse to give his surname to me</p> <p>I am Appalled with his behaviour and the way customers are treated</p> <p> </p> <p>.</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Jan 2017, 15:39
Official

Good day Melanie,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate shopping experience.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen