CS
Christelle S

1 reviews | Active since Jun 2018

25 Aug 2018, 12:19

Rude customer servive

The first time visiting Pick n Pay Hyper in Faerie Glen. Worst experience, although they offer great specials, not worth it as the cashiers are so rude and the attitude towards you completely unnacceptable, chatting to the bag packer and having comments about you.

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Aug 2018, 09:17
Official

Good day Christelle Steyn,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

Best regards,