PM
Portia M

1 reviews | Active since Feb 2017

09 May 2019, 09:00

Rude cashiers

Hi

2 weeks ago i went to do my shopping at Southgate and one of the employees was so rude to me her name is Dudu i ignored her and left . Last Saturday i went back again to buy some stuff and it happened that i left few items on the till the cashier MAKHUMALO started shout telling me that why did i take all those things knowing exactly i don't have money we just causing unnecessary work ,while i was still listening that very same DUDU interfered again and she talked *** Everyone was now looking at me as if am an idiot

Can you please train your staff how to talk to customers because you will loose customers am 100% sure am not the only one whose being treated like this by your employees

There's so many shops that we can buy from but we choose to support you this is not right i cant be treated like this with my money

Please sort this out

Thank you .

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 May 2019, 10:46
Official
Good day Portia 

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service experienced.
 We are busy addressing this with management & the regional team. 

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards,  
Pick n Pay Team