PL
Precious L

1 reviews | Active since Nov 2016

21 Jul 2017, 17:25

Rude cashier, **** service

<p>Went to pick n pay Family One On Mutual in Pretoria CBD today and I was treated like I'm not a paying customer. Cashier Trudi voided all my groceries and called another customer without telling me why. She didn't even greet me when I got to the till as she was busy chatting with her colleagues, rolling eyes at me and my friend. She was very rude to me why I don't know. I was not happy at all.....</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jul 2017, 17:32
Official

Good day Precious,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas