HC
Hlayisani C

1 reviews | Active since Jun 2019

22 Oct 2019, 15:14

Rude cashier pick n pay hatfield

Rude cashier called Maggy at the kiosk attended to me. I had been doing some light shopping at the pick n pay in hatfield. Looked everywhere for redbull but it was only sold there so common sense said to just go and finish my shopping basket there once. As i paid i was told to not come with my basket there next i explained there is no other place there is redbull hence i came there in the first place she cut me off mid sentence. I get very infuriated when i spoken down to in a condescending especial since I'm supporting your stores. If you dont want us to come to the kiosk put your redbulls where we can reach them. Treat your customers like customers. Totally unaccpetable

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Oct 2019, 10:50
Official
Good day Hlayisani   Thank you for taking the time to address your concerns with us.     Please accept our apologies for the bad service experienced.       We would like to thank you for your valued feedback, kindly be advised that  We are busy addressing your complaint with the management team. Correspondence to your complaint will be done via this team.      We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.       Kind Regards,    Pick n Pay Team