vN
vuyelwa N
1 reviews | Active since Jun 2012
03 Oct 2019, 09:23
Rude cashier
vuyelwa ngcatshe <***> Wed, Oct 2, 8:35 PM (12 hours ago) to customercare
Dear picknpay, as a loyal customer I'm disappointed today I received the worst service from a rude lady by the name of Sweetness Nani at your store in Vaal mall, she had the nerve to shout at me for not telling her that I'm using a bankcard to pay for my groceries. She was Rude, and after standing for long in the que being heavily pregnant I didn't have the energy to answer her. She needs to learn manners.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
03 Oct 2019, 13:10Good day Vuyelwa Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad service experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply03 Oct 2019, 13:10
Official
Good day Vuyelwa Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad service experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team