dB
dees B

1 reviews | Active since May 2013

03 Feb 2021, 23:25

Rude Cashier

I visited the Cornubia Pnp liquors on the 2nd February 2021 at 14:00 and purchased over R600 worth of goods. When I got to the cashier I placed some of my items on the left hand side of the cashier as the right hand side of him was full. He refused to scan my goods on his left as he insisted I placed my items on his right which was literally a few centimeters away from him to pull over. He scanned only the items I placed on his right. When I asked him why he didn’t want to move the other stuff over he ignored me. I then asked him for his name which he refused to give me and kept telling me how much I owed him and also kept back chatting to me. I then moved the balance of the items myself so that he can scan them. He kept back chatting to me and my sister which was very unprofessional. I visit Curnobia almost every 3rd day but will not go back to that pnp store again because of the service I received. I eventually had to go to the main store and ask for the Supervisor (Zola) so that she could give me the cashiers name which is Mphumzi Majambe. It was really disappointing to receive this type of service from a store that I have been supporting for years.

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Replies (3)
dB
dees B's update03 Feb 2021, 23:27
Reviewer Update
Fyi- I have my receipt as proof for time and date
dB
dees B's update12 Feb 2021, 17:55
Reviewer Update
Please keep me posted on the results of your investigation. Thanks
dB
dees B's update02 Mar 2021, 07:11
Reviewer Update
Hi, I haven’t received any feedback yet? I will escalate. Thanks