1 reviews | Active since Jan 2019
Rude cashier.
I was so disappointed in the service I received today at Pick n Pay Umlazi Mega City. I’m a regular there because I also work in the Centre but the treatment I got from one of your cashiers today, who was working at the second last till was unprofessional and rude. I was about to go pay for my groceries and she just stood with her back facing me, I asked her if I could please pass because I assumed she didn’t see me but she just pulled her chair and left it in front of my trolley and walked away! Even the other customers were shocked by her behavior. I wanted to go report her to management but this other customer asked me to calm as I could get her into trouble. I’m very disappointed in how some employees don’t know what good client service is and how much they don’t value their jobs.
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We do not condone this sort of behavior at our stores &
We are busy addressing this with management & the regional team. Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We do not condone this sort of behavior at our stores &
We are busy addressing this with management & the regional team. Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
