1 reviews | Active since Feb 2014
Rude cashier
<p>I bought a loaf of bread at Pick N Pay ****arney Mall this afternoon (2017/05/15). As I paid for the bread; I asked the cashier to give a R10 note instead of coins since I bought the bread with a R20 note. The cashier's reply to me was: "DID YOU SEE A TEN RAND IN MY TILL"... in a very offensive way. That’s not where my whole experience at this Pick N Pay ended. I was shocked to see that she even threw the change back into my hands. It almost fell! To top it all.....I called Pick N Pay customer care line. They did not even supply a reference number to my complaint. I will ask my family not to shop at Pick N Pay to any further extent.</p>
Good day Cyrill,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Cyrill,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
