SM
Sithembile M

1 reviews | Active since Jul 2014

16 Sept 2018, 00:59

Rude cashier

A cashier named Zinhle at Trade Route Mall was very rude and unhelpful. She told me my problem is that I cannot count, after I had enquired whether a personalised smart shopper discount was a app**** to a purchase on special. She did not understand my question and instead attempted to insult my intelligence. Extremely disappointing .

0
Replies (3)
Pick n Pay
Pick n Pay's reply19 Sept 2018, 09:47
Official

Good day Sithembile

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores and are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu

Pick n Pay
Pick n Pay's reply19 Sept 2018, 09:48
Official

Good day Sithembile

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores and are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu

Pick n Pay
Pick n Pay's reply19 Sept 2018, 09:48
Official

Good day Sithembile

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores and are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu