Rude and sarcastic manager

<p>On Friday 26.05.2017 I went to Pick 'n Pay Midway Mews Midrand with my 4 years old daughter. We bought some small groceries worth under R200.00 including the Manhattan Jelly Beans sweeties that I’m now *****ing. Before I can pay for them sweets my daughter tried to open a packet but unfortunately it got torn so bad that she was only left with less than six sweets ( she spilled them on the floor). I asked the cashier if I should continue paying for them or should we take another packet. She referred me to the floor manager who came looked at us as if we are nothing ,she didn’t even greet....she spoke the cashier in Zulu that it’s not her duty she must tell security....and the security came and told us that this negligence and we should pay for the sweets. I paid for them anyway and went to the store manager who sarcastically said “so what...are you looking for someone to clean the floor”.... you know I was so angry and disgusted in the manner he spoke to me or addressed the issue... I even told him that I will never shop in there again and returned my groceries for a refund and only pay for the sweets in question. But today I realized that Pick 'n Pay has been my supermarket of choice....I know that shop since I was 10 years old I will not let a manager who is wearing ladies earrings to work lacking peoples s****s or customer service to distaste my choice....</p>