NP
Neil P
1 reviews | Active since Feb 2018
23 Jul 2021, 14:57
Rude and pathetic
Pick n Pay Family Waterkloof Rand, pathetic service. Combo deals with 1 item full in stock and the other 'missing'. Promises of next day, next day...
Store manager pathetically rude. She should NOT be working with people at all, nevermind be a manager with how she treats customers.
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Replies (3)0
Replies (3)NP
Neil P's updateReviewer Update
28 Jul 2021, 15:17Whom the hell told the Manager to call me? Her BS apology counts for nothing...
Any contact to me will either be from the head office or the regional manager. NOT from the *********** manager nor the area manager. An apology does not condone the treatment of customers.
The manager has absolutely NO right to contact me directly. Who gave her my contact details?
Any contact to me will either be from the head office or the regional manager. NOT from the *********** manager nor the area manager. An apology does not condone the treatment of customers.
The manager has absolutely NO right to contact me directly. Who gave her my contact details?
NP
Neil P's update28 Jul 2021, 15:17
Reviewer Update
Whom the hell told the Manager to call me? Her BS apology counts for nothing...
Any contact to me will either be from the head office or the regional manager. NOT from the *********** manager nor the area manager. An apology does not condone the treatment of customers.
The manager has absolutely NO right to contact me directly. Who gave her my contact details?
Any contact to me will either be from the head office or the regional manager. NOT from the *********** manager nor the area manager. An apology does not condone the treatment of customers.
The manager has absolutely NO right to contact me directly. Who gave her my contact details?
NP
Neil P's updateReviewer Update
29 Jul 2021, 10:21So...
1) Branch manager phoned me? That's not resolution.
2) Area manager is a pitiful aggressive little baby incapable of solving anything, disrespectful and attacking.
Unable to assist, providing threats, insults and the like. Good thing I recorded.
No wonder the little baby is where he is.
3) Conflict management and POPIA, why were my details provided to branch? This is unacceptable, my issue is wit P 'n P and NOW the clearly aggressive nature that is growing.
Respect and ACTUAL caring of customers has gone to **** in this branch and area. Pathetically shameful
1) Branch manager phoned me? That's not resolution.
2) Area manager is a pitiful aggressive little baby incapable of solving anything, disrespectful and attacking.
Unable to assist, providing threats, insults and the like. Good thing I recorded.
No wonder the little baby is where he is.
3) Conflict management and POPIA, why were my details provided to branch? This is unacceptable, my issue is wit P 'n P and NOW the clearly aggressive nature that is growing.
Respect and ACTUAL caring of customers has gone to **** in this branch and area. Pathetically shameful
NP
Neil P's update29 Jul 2021, 10:21
Reviewer Update
So...
1) Branch manager phoned me? That's not resolution.
2) Area manager is a pitiful aggressive little baby incapable of solving anything, disrespectful and attacking.
Unable to assist, providing threats, insults and the like. Good thing I recorded.
No wonder the little baby is where he is.
3) Conflict management and POPIA, why were my details provided to branch? This is unacceptable, my issue is wit P 'n P and NOW the clearly aggressive nature that is growing.
Respect and ACTUAL caring of customers has gone to **** in this branch and area. Pathetically shameful
1) Branch manager phoned me? That's not resolution.
2) Area manager is a pitiful aggressive little baby incapable of solving anything, disrespectful and attacking.
Unable to assist, providing threats, insults and the like. Good thing I recorded.
No wonder the little baby is where he is.
3) Conflict management and POPIA, why were my details provided to branch? This is unacceptable, my issue is wit P 'n P and NOW the clearly aggressive nature that is growing.
Respect and ACTUAL caring of customers has gone to **** in this branch and area. Pathetically shameful
NP
Neil P's updateReviewer Update
20 Aug 2021, 16:26NOT resolved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Manager does NOT know policy, aggressive and just straight forward needs to be fired. (I will not stop until she is fired)
Zero idea about the "Double the difference" policy, any idea about customer service or just being a decent human being.
Complained to her that product was not there, promise that it would be there "tomorrow", 3 days and still not there.
Initial HelloPeter and suddenly it was ordered there????
I swear to you now, if this manager isn't fired and real action and composition taken I WILL contact Suzanne Ackerman-Berman directly.
Fun thing... Director emails are public domain...
Pathetic store, pathetic management, pathetic response.
**** it, Just gonna link this and send your email responses to her anyway
Manager does NOT know policy, aggressive and just straight forward needs to be fired. (I will not stop until she is fired)
Zero idea about the "Double the difference" policy, any idea about customer service or just being a decent human being.
Complained to her that product was not there, promise that it would be there "tomorrow", 3 days and still not there.
Initial HelloPeter and suddenly it was ordered there????
I swear to you now, if this manager isn't fired and real action and composition taken I WILL contact Suzanne Ackerman-Berman directly.
Fun thing... Director emails are public domain...
Pathetic store, pathetic management, pathetic response.
**** it, Just gonna link this and send your email responses to her anyway
NP
Neil P's update20 Aug 2021, 16:26
Reviewer Update
NOT resolved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Manager does NOT know policy, aggressive and just straight forward needs to be fired. (I will not stop until she is fired)
Zero idea about the "Double the difference" policy, any idea about customer service or just being a decent human being.
Complained to her that product was not there, promise that it would be there "tomorrow", 3 days and still not there.
Initial HelloPeter and suddenly it was ordered there????
I swear to you now, if this manager isn't fired and real action and composition taken I WILL contact Suzanne Ackerman-Berman directly.
Fun thing... Director emails are public domain...
Pathetic store, pathetic management, pathetic response.
**** it, Just gonna link this and send your email responses to her anyway
Manager does NOT know policy, aggressive and just straight forward needs to be fired. (I will not stop until she is fired)
Zero idea about the "Double the difference" policy, any idea about customer service or just being a decent human being.
Complained to her that product was not there, promise that it would be there "tomorrow", 3 days and still not there.
Initial HelloPeter and suddenly it was ordered there????
I swear to you now, if this manager isn't fired and real action and composition taken I WILL contact Suzanne Ackerman-Berman directly.
Fun thing... Director emails are public domain...
Pathetic store, pathetic management, pathetic response.
**** it, Just gonna link this and send your email responses to her anyway