Rude and arrogant staff member @ the Liquor store (Kilburn)

I cannot even begin to tell how angry I was. Only one till was open at the time and I was standing in the que (Saturday afternoon). The lady in front of me was asking for sigarettes and the guy had to go to the other counter to fetch it. With this the lady behind me stepped out and also asked for smokes while he was there. He helped the lady in front of me and as I was waiting I put my things down on the counter holding my card out... He rudely pushed my hand aside to assist the lady behind me first. I then started to make a fuss as this was very rude from both of them and the guy was very rude and arrogant with me. He kept getting in my face asking me what my problem was. Only after I totally freaked out, the lady that was helped before me that was behind me apologized half-heartedly and the guy kept on being in my face as to what is my problem I can hear that the lady apologized. With all this, the other staff member from the other till that opened in the meantime kept on saying sorry for his colleague's attitude. All of this, he never apologized once, instead, his arrogance just kept getting worse! I was so angry that I immediately wanted to see a manager... they then sent me over to the Pick 'n pay itself.... Needless to say... no manager insight!! I was told to send an e-mail to the details on the back of my card... hahaha, thanks Jackie (the supervisor), there is no e-mail on the back of the card!!

This guy's name was Stanley. If that is even his name. So rude and arrogant, he should not be helping customers with such a bad attitude!!!!