Rude

good day i would like to bring this to your attention, Yesterday at 16:14 me and a friend went to BP Express Pick n pay Teanong to purchase and withdraw money, my friend who was accompanying me he asked Luki Sebothoma for a straw and Luki refused and my friend asked him why he is refusing and he just got rude and said in Sotho, Ousi ke tla go Roga - and my friend asked him why is he so rude against us and he just continued and the next moment the security told us to leave the shop. this is such a bad attitude again customers. he must be called to order with immediate effect. how many other clients is he doing that to. he is taking the reputation of Pick n Pay down. immediate resolution is required.