MT
Monique T

1 reviews | Active since Oct 2014

12 Mar 2016, 17:25

Rude

They never said anything during our while shopping trip while I was carrying my baby toy pom then just as I was about to pay I was told I am not allowed with the puppy which I carried in my arms and that I should wait outside I told them I cannot leave the puppy in the car coz that is animal abuse and they insisted I leave so I told them we are actually very well paying customers and that we will shop elsewhere the manager said that's fine why tell me to leave after I did all my shopping and was about to pay why did pick n pay security not stop me wen I entered the shop? The security guards and the Manger are extremely rude and have no concern for their customers they would rather chase people away who spend more than R20000 a month on shopping there than let them pay

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Mar 2016, 08:49
Official
Hello Minx140,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,