KS
Kelli-Maree Stewart
1 reviews | Active since Nov 2018
29 Jan 2019, 16:43
Rotton super M Milkshake
Bought super M Milkshake yesterday from pick n pay Clearwater mall. Took a big sip and actually got physically sick. ? It's not even just sour its completely rotton and green. Really pick n pay ???? ? Contacted C***** and they gave me a voucher now your store says I need to provide a letter from c*****?? Seriously irritated!!!
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Replies (2)KS
Kelli-Maree Stewart's updateReviewer Update
30 Jan 2019, 12:14Still no reply???
KS
Kelli-Maree Stewart's update30 Jan 2019, 12:14
Reviewer Update
Still no reply???
Pick n Pay's replyOfficial
30 Jan 2019, 18:31Good day Kelli-Maree,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply30 Jan 2019, 18:31
Official
Good day Kelli-Maree,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team