nN
nomveliso N

1 reviews | Active since Feb 2016

16 Feb 2016, 20:15

Rotten Wors

I bought a wors in that pick and pay and I realised when cooking it if it's rotten. When I took it back the manager John gave me a disgusting attitude as he said to the teller lady \give her another one\" without any apology. I am so angry. He doesn't have customer service skills that dude, I advise u to take him for the course. His so rude and unprofessional. I waisted my time and my petrol going there. I use this pick and pay daily pliz do something. I feel so disrespected by John as he just ignored me when was trying to talk to him and decided to make me a fool and make a phone call while was talking to him. "

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Feb 2016, 10:05
Official
Hello mvemve,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,