BM
Bonolo M
1 reviews | Active since Aug 2021
02 Aug 2021, 13:33
Rotten veggies
I bought a bag o tomatoes on the 30th July 2021 under the 4 for R100 deal, my disappointment nd embarassment is to find the entire bag rotten. Little did i know we sold veggies at a discount cos they are to expire. Im heavily disappointed.
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Pick n Pay's replyOfficial
04 Aug 2021, 13:27Hello Bonolo Mabetha,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities. Kindly contact us on one of the below specified platforms with your till slip, date of purchase and product details. Once received, we will be able to escalate the matter to the management team.
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Kind Regards,
Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities. Kindly contact us on one of the below specified platforms with your till slip, date of purchase and product details. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply04 Aug 2021, 13:27
Official
Hello Bonolo Mabetha,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities. Kindly contact us on one of the below specified platforms with your till slip, date of purchase and product details. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We apologize for the poor product quality you received and any inconvenience caused as a result. We, as Pick n Pay, value you as a customer and always aim to provide you with the best quality and service possible.
We would like to help in resolving this issue and appreciate that you are providing us with the necessary feedback to improve on our service we provide to our communities. Kindly contact us on one of the below specified platforms with your till slip, date of purchase and product details. Once received, we will be able to escalate the matter to the management team.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Best regards,