BS
Barbara S

1 reviews | Active since Apr 2015

07 Apr 2015, 21:33

Rotten to the core

I am a 60 year old happy soul who has been shopping at Pick n Pay Bonaero Park for the last 12 years and have always enjoyed the shopping experience and especially recently since the new store manager \Manny"took over the store. What an exceptional human being. However on the 2nd April 2015 I once again visited the store to purchase groceries and buy take aways from your hot food section. On this particular day a \""manager\"" by the name of Andrew served me. I politely greeted him and was met with a bored stare. He looked to his left as he addressed me as if I was a dog in the street. I am old enough to be his grandmother. During the whole time in which this \""pipsqueak\"" attended to me and answered me he refused to look at me and kept looking to his left . He was bored stiff and had no time for me whatsoever. I walked out feeling very humiliated and worthless. I told my family what happened . We (myself"

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Apr 2015, 09:12
Official
Hello barbsstorm,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***