CB
Claudia B
1 reviews | Active since Jan 2014
01 Oct 2015, 12:09
Rotten strawberries
This is the third time I have had to send in this complaint as I have not received any feedback. I previously submitted a complaint on the website but have not been contacted. I purchased a punnet of strawberries (400g) which expired on the 16th September. On this day they were already rotten and full of mould. All I want is a refund for my purchase. <br> <br> Kind Regards,<br> Claudia
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Replies (1)
Pick n Pay's replyOfficial
01 Oct 2015, 12:58Hello Claudiab7,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply01 Oct 2015, 12:58
Official
Hello Claudiab7,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,