1 reviews | Active since Mar 2015
ROTTEN STEAK
I BOUGHT A VACUMED PACK OF STEAK FROM GLEN GARRY'S PICK AND PAY ON 22 AUG 2015. WHEN I OPENEND THE PACK TO BRAAI THE MEAT WAS OFF SO BADLY THAT I HAD TO THROW IT IN THE OUTSIDE BIN.<br> <br> I WENT ON THEIR WEBSITE AND REPORTED THIS, AND EVEN GOT A REFERENCE NUBMER: 474197.<br> <br> TWO WEEKS WENT PASSED AND I HEARED NOTHING FROM THEM, SO I CALLED THE CUSTOMER CARE CENTRE, TO BE TOLD THAT THEY CANNOT HELP ME AND CANNOT TRACE MY COMPLAINT PER THE REFERENCE NUMBER WHICH THEIR WEBSITE SUPP****, BUT THAT HE WOULD CONTACT THEIR HEAD OFFICE TO RETURN MY CALL AND GIVE ME FEEDBACK.<br> <br> SO, TODAY IS THE 7TH OF OCTOBER, AND HERE I AM STILL WAITING!<br> <br> VERY DISAPPOINTED IN THE SERVICE, NOT TO MENTION THE FACT THAT THE FOOD I BOUGHT WAS ROTTEN MEAT!
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : MB001
Thank you for your email communication, we do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number : MB001
