mJ
marius J
1 reviews | Active since Mar 2015
14 Apr 2019, 19:52
Rotten meat at Pick n Pay
it is now the second time in a short period that I bought meat at my local pick n pay that are rotten and smelling bad! enough is enough! This time I am going to the health department for assistance. Overall the service and quality at this pick n pay has gotten very bad and worse over the last few months, and there is clearly a very poor management problem!!!!!!! There for I am not going to mention the branch because I will follow up with the relevant departments tomorrow morning. It is totally disgusting and unacceptable, and I am not going to take this poor quality and service any longer.
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Pick n Pay's replyOfficial
16 Apr 2019, 12:24Good day Marius
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the unfortunate product experience and inconvenience caused.
Kindly respond to our email address: *** with the below information to enable our team to investigate further.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the unfortunate product experience and inconvenience caused.
Kindly respond to our email address: *** with the below information to enable our team to investigate further.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply16 Apr 2019, 12:24
Official
Good day Marius
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the unfortunate product experience and inconvenience caused.
Kindly respond to our email address: *** with the below information to enable our team to investigate further.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the unfortunate product experience and inconvenience caused.
Kindly respond to our email address: *** with the below information to enable our team to investigate further.
Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No):
Will you be returning the product back to the store (Yes/No):
Please try to fill in as much of the requested details as possible.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team