Rotten meat and rotten service.

Went to pick'n pay, Berea yesterday to stock up on a few items. While there, I decided to spoil my partner by insisting that I cook when we got home, instead of buying take aways. So part of my groceries then, included two rump steaks, packed and priced seperately.

I got home and started preparing supper. I took out the steaks from their packets and both had an offish smell. I gave Pick'n Pay the benefit of the doubt and thought I should maybe cook them first. I put both in a pan and fried them, medium. I dished up my mash and side's and plated the steaks on top. Served it to my fiance and as we both took a bite from them, we simultaneously spit them back out. Both steaks were rotten. Inedible. The smells even more distinct. I got very close to throwing up.

Being 8pm already, we couldn't go back to the store, nor could we go out and buy takeaways. We had bread for supper. I put both steaks back in their trays and wrapped them with plastic. I then stored them in the fridge to return them the following day.

Today, went back to Pick'n Pay,Berea. Told a very disinterested lady at the Kiosk that I was there to return their steaks and also asked to speak to the manager. She came, inspected my packet and then said she was going to give me a refund. No apologies, nothing. I then told her of my disappointment in that this was the second time this had happened. Her response? "Well I don't smell anything wrong with them...". Now for her to suggest that the steaks weren't rotten and I was just there for the hell of it, was completely insulting! I'm not going to go in to the details of the conversation, but I will say Elviro/ Elvino could use a few management training classes. I was very disappointed. A sincere apology would've made all the difference.

The cherry on top though, must have been when they tried to short change me. They "re-weighed" the steak and tried to pay me less than I paid initially. Then when I questioned them, they tried to make it appear as if it were normal procedure. Never have I ever!