CD
Charlene D
1 reviews | Active since Nov 2014
18 Apr 2016, 21:04
Rotten Meat
I went to Pick n Pay Southgate branch on the 28th of March 2016. I bought lean beef mince and when I got home and cooked it the meat was smelling so bad I had to give it to my dog. I then complained on the Pick n Pay website twice and received no response. I am very disappointed as I always buy meat at Pick n Pay. I have the meat packaging aswell as my till slip as proof of purchase but I havent received any feedback from Pick n Pay.
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Pick n Pay's replyOfficial
19 Apr 2016, 07:57Hello Charlenerose,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Pick n Pay's reply19 Apr 2016, 07:57
Official
Hello Charlenerose,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, and we do apologise for no-one responding to your complaint.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***