PJ
Pierre J

1 reviews | Active since Nov 2015

13 Mar 2016, 11:26

Rotten meat.

I had a problem with rotten chicken during December 2015 with this store, but was treated amicably and exchanged the bad product for beef. The second time that i found rotten chicken from this store, i demanded double the amount refunded for beef. The manager of the day stated the stores policy, but then stated that there was nothing wrong with the meat. I pointed out a blue color on two pieces from the package, the manager stated it is bone. I pointed out a green color on another piece of chicken, the manager maintained there was nothing wrong with the meat. He then said that the store has 3000 (three thousand) regular customers, and i was the only complainant. I stormed out of the store furious and i vow never to to enter that establishment again.

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Mar 2016, 09:08
Official
Hello lmbdebt.pierre,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor quality of the Chicken.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,