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Ntsikelelo S

1 reviews | Active since Feb 2014

29 Jul 2019, 19:53

Rotten Meat

I would 1stly like to say that im very disappointed n disgusted with with the meat thats been sold at pic n pay birchleigh north i bought 6pce chicken on the 23rd of july. I never made the chicken until the 24th. On the 23rd i opened my fridge m somthing just smelt off.

I thought it was the the viennas in the i doubled checked it n it was not. Anyway i left it. Thursday the 25th i was gona make fried chicken i opened up the pack n it smelt like rotten meat. I was put off immediately i couldnt take it back as pic n pay was closed already.

I took it back the 26 the friday and i was unable to get my money which was fair as i threw away the slip.

Today the 29th I thought let me go get some mince n give them the benfit of the doubt as checkers butchery in norkem is closed due to renovations. The mince i bought seeemed fresh just to find out that fresh mice was covering the old brown mince which they probably couldnt sell.

When u at pic n pay at the meat section it always smells like dead blood which im not sure if the are blady slaughtering the back but never again

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jul 2019, 11:00
Official
Good day Ntsikelelo, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team 

Best regards,