BC
Brenda C

1 reviews | Active since Dec 2015

13 Dec 2015, 12:59

Rotten Meat

Bought a vacuumed pack roast from Pick 'n Pay today only to discover that it is rotten when I opened it to start preparing Sunday lunch. Took it back straight away and then the manager asks whether I would like to exchange it. I think not. He then calls the other manager to do the refund. When the shopping bag with the meat in was handed to her, I thought she was going to get sick in front of all the other customers. The bag also had a hole in and some of the rancid meat juice was dripping from it. The lady behind the counter sprayed about a half tin of air freshener just to slightly improve the smell. I got my refund and a \Oh I'm sorry"I did inform the lady manager that I will be reporting this. Its the 3rd time in as many months. And with all the holiday makers here"

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Dec 2015, 11:31
Official
Hello BrendaCr,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor quality of the product.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,