Rotten Kitten Food from PnP

Good day  Naquita  Thank you for taking the time to address your concerns with us.  Please accept our apologies for the unfortunate product experience.     Kindly respond to our email address: *** with the below information to enable our Corporate brands team to investigate further.    Title:  Full name and surname:  Cell phone number: Email address: Postal or residential address:  Smart shopper card number:  Name of the product:  Bar-code of the product:  Best before date:  Sell by date:  Use by date:  Production/manufacture date:  Batch number:  Quantity:  Mass/size:  Cost:  Date of purchase:  Which store was the product purchased from:  Do you still have the till slip (Yes/No): No  Will you be returning the product back to the store (Yes/No):   Please try to fill in as much of the requested details as possible.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.    Kind Regards,   Pick n Pay Team