TM
Tania M
1 reviews | Active since Jul 2025
23 Mar 2026, 18:01
Rotten Fruit Again
This is the final time I am bringing this to your attention. I send an email about a month ago. I am extremely disappointed with the quality of items I have received. Once again, the fruit delivered was old and rotten. Additionally, the buns sent last week were also not fresh. Can you please explain why the items are not being properly checked before being sent out? This ongoing issue is unacceptable, and I am becoming very frustrated. I expect this to be resolved urgently.
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Pick n Pay's replyOfficial
24 Mar 2026, 08:31 Hello Tania,
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Kindly note that you would be required to contact ASAP directly as they will be able to assist you. 📞 *** 📧 *** Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Kindly note that you would be required to contact ASAP directly as they will be able to assist you. 📞 *** 📧 *** Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply24 Mar 2026, 08:31
Official
Hello Tania,
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Kindly note that you would be required to contact ASAP directly as they will be able to assist you. 📞 *** 📧 *** Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. Kindly note that you would be required to contact ASAP directly as they will be able to assist you. 📞 *** 📧 *** Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team
Best regards,