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Ncediwe N
1 reviews | Active since May 2014
28 Feb 2020, 01:57
Rotten foods
I bought short Russians from their fridge on Wednesday this week at Pick'n Pay Phillippi Mall, I was trying to make my student life easy and thinking that I know PicknPay for freshness. The whole pack I bought is rotten. I'm thinking of returning but I am just so confused and my schedule is very busy, I don't have any time. Pick nPay no longer cares so be careful.
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Pick n Pay's replyOfficial
28 Feb 2020, 16:56Hi Ncediwe,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply28 Feb 2020, 16:56
Official
Hi Ncediwe,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team