1 reviews | Active since Aug 2019
Rotten Food & No stock
I feel it is necessary to bring this to your attention. I have been a customer of PNP Birchleigh for many years but lately have been very disappointed in the condition of the store. For the past few months, there is hardly any stock on the shelves, when you are looking for something it is never there and I am then forced to go else where. More concerning is that yesterday I went to your store to but mini tomatoes. The tomatoes were not packed properly on the shelf, they were “wrinkly” which means they were old. But the worst thing of all is that after trying to find one container which was at least a bit edible, I found a container which had black and white furry mould in it. The tomatoes were covered in it, so I do not know for how long it has been there. I have also in the past had to return numerous meats bought at your butchery section because this too was rotten. It is absolutely disgusting to think that this is the type of food is left on the shelves for consumers. PNP has a great reputation to uphold and this is definitely disgusting.
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the out of stock and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the out of stock and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
