NM
Nikki M

1 reviews | Active since Jul 2009

06 Jan 2018, 15:47

rotten food made family sick

I bought a packed meal at pick n pay sable square. My children served themselves and ate and in the process discovered that some of the items in the meal were off. Having consumed some of this food resulted in food poisoning. This not being the first time that I notice that the food prepared at this branch of pick n pay is not fresh. Serving old food to customers is dangerous and I do not believe that this practice is lawful or in line with health and safety regulations in our country.

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Jan 2018, 14:32
Official

Good day Nikki,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas