jM
joseph M
1 reviews | Active since Jan 2014
15 Sept 2019, 16:26
Rotten food
The chicken quarter leg was rotten, they just spiced it up but when I got home it was smelling and the taste was also rotten. I'll never again buy lunch at pick 'n pay, especially Ballito junction.
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Pick n Pay's replyOfficial
16 Sept 2019, 09:22Good day Joseph, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We have tried calling you on *** however your number is engaged whenever we try calling. We are addressing your concerns with our Corporate Brands Team. Your reference number for this escalation is ***. Should our team need any more information from you they will email you. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply16 Sept 2019, 09:22
Official
Good day Joseph, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We have tried calling you on *** however your number is engaged whenever we try calling. We are addressing your concerns with our Corporate Brands Team. Your reference number for this escalation is ***. Should our team need any more information from you they will email you. Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team