Rotten food at key west pick n pay....

Good day ,am just disappointed by pick n pay .I bought drama stick that is fried ,was rotten and I found worms in the meat. When I go to the store to complain, they called someone saying its a manager, he greeted me and take that meat to the office and when he said they must refund me..am allergic person..now am infected...my face changed colour .I logged a complain.my ref number from pick n pay customer care:***