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Naledi N

1 reviews | Active since Jul 2015

03 Dec 2023, 17:19

Rotten food

I'm constantly dissatisfied with fresh produce when ordering from pick n pay diepkloof square via pick n pay ASAP, last week my order had rotten strawberries and today I specifically put a note that they please check the vegetables before packing my order yet I received dripping rotten tomatoes, the reason we order online for delivery is because we can't get to the store. When I received the rotten strawberries I was told to return them to the store but I did not physically go to the store to purchase them, so will my deliver fee be reimbursed and will I be reimbursed for my Uber to and from the store? Do better I'm so upset

0
Replies (3)
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Naledi N's update04 Dec 2023, 18:41
Reviewer Update
Wow that's it?
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Naledi N's update05 Dec 2023, 14:27
Reviewer Update
Customers name: Naledi Nkuna
Preferred resolution: collect tomatoes and replace with fresh ones.

Also ensure with said store that only fresh produce is delivered to customers, it can't be a coincidence that I get rotten food on two separate orders
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Naledi N's update07 Dec 2023, 09:40
Reviewer Update
No response, I'll lodge another complaint via pnp directly