DM
Dinny M
1 reviews | Active since Jun 2019
22 Oct 2019, 22:41
Rotten food
Wooooo I bought some groceries and a wors roll that my daughter was crying for only to find that it was rotten I called and complained till this day pick n pay has never ever helped me this was around April in June we communicated they tracked my complaints and told me they found them and they will get back to me till today the reason I'm very angry about this is that it's not the first time getting rotten foods from pick n pay imagine if my daughter had eaten the whole thing ? From here onwards i will be going to the ombudsman with all the correspondence i have with this store
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Pick n Pay's replyOfficial
24 Oct 2019, 11:32Good day Dinny
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us & would like to apologies for this inconvenience & delay.
We would like to thank you for your valued feedback, kindly be advised that we have followed up for you with our Corporate brands team & Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply24 Oct 2019, 11:32
Official
Good day Dinny
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us & would like to apologies for this inconvenience & delay.
We would like to thank you for your valued feedback, kindly be advised that we have followed up for you with our Corporate brands team & Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team