Rotten food
on November 7th i went to pick n pay wilropark and bought some savory pastries, Chelsea buns and custard cakes for tea time for a training event we were hosting, so i warmed everything up and tea time put everything out, to my horror 3 delegates came back to me and told me the pastries are off & the buns are stale, to make sure of it i tasted it and yes all the pastries were off, they even smelled like rotten meat. the buns were so stale as if they have baked b3 weeks ago... this i not the 1st time i have bought cakes from pick n pay wilropark and they are stale. you cannot be selling rotten food to people, it is unacceptable and i will never support you again....
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Pick n Pay's replyOfficial
09 Nov 2019, 10:10Good day Tanya Melissa Smith,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply09 Nov 2019, 10:10
Official
Good day Tanya Melissa Smith,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team