CP
Charlene P

1 reviews | Active since May 2012

17 Mar 2017, 13:34

Rotten Food

<p>For the 4th and final time received rotten food at the Pick 'n Pay convenience store locatted at the BP garage in Bergbron Johannesburg. Have referred back to the store twice and almost go to the store daily for quick purchases, but will not be doing so anylonger. the sandwhiches is rotten and I now feel sick after eating 3 bites of a Checken Mayo with bacon, expiry 19 March 2017! the manager said previously that the fridge was broken and they did not remove the items from the shelve! now after making sure the item is cold it is rotten again! shame for the Wild Beam station as we purchase specials there for our office every week but will refrain from doing so from now on. I want to know what will be done to resolve this.That manager must pray my son does not get sick of the sandwhich he ate at aftercare which was also purchased there today!</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Mar 2017, 17:48
Official

Good day Charlene,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Thabisile Macuacua