Rotten Eggs

Am so disappointed that pick 'n pay Durban (workshop) sold me a tray of rotten eggs. And when I contacted the customer centre I was expected to still have the barcode on the tray even though I did explain that I lost the packet and slip. I did provide them with my loyalty card to pick up the item from the system and was promised feed back. But nothing happened. Not forget the guy I spoke to expecting me to carry the rotten eggs back to the shop.