NW
Nandipha W

1 reviews | Active since Sept 2021

08 May 2023, 17:57

Rotten chicken

To whom it may concern

I would like to draw your attention to the quality of the 5kg chickens being sold in your store at the Promenade Mall, Mitchel’s Plain. While I would normally bring this up with the direct store i am just appalled t hat PnP as the organization will have such issues , I believe food should be more closely monitored for freshness.

On April 30, I purchased 5kg Brine Chickn B/Pack" Cashier 6 ( WC33). I normally buy the same range and I keep on my freezer with no issues , this time around when I cooked the chicken on Saturday , the chicken is smelling badly its old and rotten can not be eaten by human beings nor animals for that matter. I was planning to return it but due to travelling commitments I am unable to visit the pick n pay store. I am so disappointed as I have waisted my money and I would like it back. As I am writing this I just threw it away.

I have included a picture of the rotten chicken as well as my receipt. I would appreciate a refund, but I would also like to request that you do not risk your customers with food that may constitute a health risk.

Thank you for your time and consideration.

Sincerely Nandipha

0
Replies (3)
NW
Nandipha W's update10 May 2023, 06:13
Reviewer Update
Hello

Thank you for the response but the email address provided does not go through.
NW
Nandipha W's update15 May 2023, 07:42
Reviewer Update
I emailed and I received automated response, still no one has called me. I am not happy that have wasted my money.
NW
Nandipha W's update15 May 2023, 07:43
Reviewer Update
I provided my contact details on the email ***. Can I please get feedback on my complaint.