MC
Mamello C
1 reviews | Active since Nov 2016
30 Oct 2018, 17:51
Rotten cheese
Yesterday i sent logged a complaint on your website for the rotten cheese that i bought at pick n pay steeldale on saturday when i was doing my groceries and no one called me regarding this. the cheese i bought has mould and the expiry date is the 7th of November 2018. Can you please get a manager to call me asap before i go to consumer complains bought with this, i took pictures the cheese is rotten!
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Pick n Pay's replyOfficial
16 Nov 2018, 12:51Good day Mamello,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. Should you need any further assistance please do not hesitate to contact us on the number provided below. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Monday - Saturday 08:00 - 19:00 Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. Should you need any further assistance please do not hesitate to contact us on the number provided below. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Monday - Saturday 08:00 - 19:00 Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Pick n Pay's reply16 Nov 2018, 12:51
Official
Good day Mamello,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. Should you need any further assistance please do not hesitate to contact us on the number provided below. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Monday - Saturday 08:00 - 19:00 Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. Should you need any further assistance please do not hesitate to contact us on the number provided below. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Monday - Saturday 08:00 - 19:00 Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***.
Kind Regards, Vanitha Venketas