AL
Andries L

1 reviews | Active since Jan 2013

01 Feb 2016, 12:48

Rotten Boerewors (PORK)

PICK & PAY<br> I bought the Pork Wors in the Bulk pack. When I got home and opened the pack it was smelly and definitely going to poison someone if they eat it. My girlfriend returned the pack of Wors but the staff wasn't really helpful.<br> The only guy that apologized was the Butcher and he suggested that we take a Beef pack because all the Pork packs were rotten. <br> The Beef pack that she took was a couple of rand more than the Pork and she had to pay in the difference. What a joke!!!<br> The least they could have done was to say: \No problem we will cover the R6 or whatever for the ****ING inconvenience that we have cause you\" but NOOOO!!!!<br> The same thing happened to me at Checkers but they were so sorry about the rotten meat they gave me 2x the meat and I didn't need to pay in anything."

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Replies (2)
Pick n Pay
Pick n Pay's reply01 Feb 2016, 14:55
Official
Hello Dries100,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor quality of the Wors.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown
Customer Care

Ref Number : ***
Pick n Pay
Pick n Pay's reply01 Feb 2016, 14:55
Official
Hello Dries100,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor quality of the Wors.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown
Customer Care

Ref Number : ***