CO
Corné Oosthuizen
1 reviews | Active since Nov 2018
13 Jan 2020, 22:44
Rotten biltong at Pick n Pay Waverley Pretoria
Baught biltong there yesterday, came back home just to find out it is off. Went back to the shop to inform them about it, gave me a refund with a huge attitude as if I'm the one in the wrong... Plus R20 extra for petrol... Shame *** am I suppose to do with that??? Plus they don't seem very bothered when I mentioned to them that I could have fell ill with food piosining!!! Would definitely not recommend them to anyone whatsoever!!! They just lost a loyal customer of 4 years!!!
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Pick n Pay's replyOfficial
14 Jan 2020, 09:52Good day Miss Oosthuizen,
Thank you for addressing your concerns with us.
Please accept our apologies for the inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply14 Jan 2020, 09:52
Official
Good day Miss Oosthuizen,
Thank you for addressing your concerns with us.
Please accept our apologies for the inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team