BP
Bernadette P

1 reviews | Active since Sept 2015

23 Sept 2015, 11:03

rotten and burnt food on the deli

i sent pnp customer service an email with my complaint last week about my experience , i had half cooked food, no salt food , too much salt food, burning spicy food and not labelled for customers awareness, to having rotten chicken to seeing burnt chicken on the deli line .its always one thing after the other with them , each day has its own disappointment.<br> <br> i have resorted to buying the green salad instead cause its not cooked to avoid eating ******* but most of the times its sold out , wonder why they don't make enough because it is the only supermarket that suppliers food/ lunch for almost 60% of the people around the Montague gardens offices <br> <br> i took a picture of that attached that picture to the email its been more than a week and no one has bothered to respond, question is ????have they done anything about it besides responding to my complain ?do they even care about what i said to them?<br> <br> is this the pnp promise?<br> in short pnp sable square needs management /health and safety evaluation

0
Replies (1)
Pick n Pay
Pick n Pay's reply25 Sept 2015, 13:23
Official
Hello BernadetteCP,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for the poor quality of the products.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***