TN
Tsibisi N

1 reviews | Active since Jan 2015

04 Feb 2015, 11:26

****** by PIck N Pay Security Guards

Yesterday 2015/02/03 time 16:59 me and my colleague went to the above mentioned pick n pay to buy groceries.<br> <br> We had one of our worst nightmare/treating by the security guard.<br> <br> We went in with bags carrying laptops and money, at the entrance we are alerted a security guard that we are having laptops and other valuables. He then allowed us inside the store.<br> <br> whilst we were shopping, another security came to us, started telling we must everything and get out of the shop, then we told him are still doing shopping, then he told us to f*## off, then we asked why was is swearing at us, telling we think it's our father shop.<br> <br> He then called for backup, him and his colleague they started harassing us and verbal abusing.<br> <br> Pushing us, then the other one showed me a gun and he told me there is nothing I can do, because I am son of b*##**.<br> <br> Then we were paid for whatever we already took, on our way out after paying for the items we took, whilst their busy being harassed and verbal being abused.<br> <br> We get to the exit, we let them search our whilst their busy pushing us around and swearing at us, being things like *********, <br> To my shocking surprise my money is gone R900.00, I was ****** by the

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Feb 2015, 12:18
Official
Hello sirclaude,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely
Marise Brown
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