MM
Mbali M

1 reviews | Active since Apr 2014

30 Nov 2016, 18:03

********** and inconvenienced

<p>I went to pick n pay edleen .the price on on a liquior fruit was R19 .as I looked at my slip.I have paid R21.49 I took the juice cause I tought It was on a bargain thus I took 3 .I went to Noko for assistance. , she cud nt Care less let me stand for 30 min.Dan gave me R3 NOT EVEN AN APOLOGY.staff must learn to be more caring regardless of the amount or complaint. I m so dissapointed...</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply01 Dec 2016, 11:59
Official

Good day Mbali Muntu,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Vanitha Venketas

Pick n Pay
Pick n Pay's reply01 Dec 2016, 11:59
Official

Good day Mbali Muntu,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Vanitha Venketas