LP
Leon P
1 reviews | Active since Feb 2016
02 Feb 2016, 18:37
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What appears to be a common occurrence now and not just limited to the above branch, is to charge more at the till than indicated on the shelf. Happened again today. Bought a bottle of Aqua Cure One Shot. Shelf price was R69.99. I was charged R76.99. Only noticed when I got home. Pick n Pay charging different pricing at the till to what is indicated on the shelf has become a regular occurrence. I complained previously to Pick n Pay via their web site and received a response that the would respond shortly. That was more than a week ago and no further response.
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Replies (1)Pick n Pay's replyOfficial
03 Feb 2016, 08:23Hello pelserl,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Best regards,
Pick n Pay's reply03 Feb 2016, 08:23
Official
Hello pelserl,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Best regards,
