LB
Lisl B
1 reviews | Active since Nov 2011
30 Sept 2019, 11:05
Rip-off
On the 22 September 2019 I went to Pick and Pay Equestria. I bought Pampers Premium care nappies for R307.49. When I saw the price it did not seem right but I bought it because I had very little nappies left. On Saturday the 28 September I went back to the same store and there the same nappies is now R189.99. This is a special where I says you save R40. So the usual price is R229.99. So how can it be R307.49? Is this how Pick and Pay get the money back from giving away Smart Shopper points? How can there be a R70+ difference in the same product? Seems like a rip-off to me. An explanation will be appreciated.
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Pick n Pay's replyOfficial
30 Sept 2019, 14:39Good day Lisl
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that we are currently addressing your concerns with management & the buying team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that we are currently addressing your concerns with management & the buying team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay's reply30 Sept 2019, 14:39
Official
Good day Lisl
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that we are currently addressing your concerns with management & the buying team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that we are currently addressing your concerns with management & the buying team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team